Finaxe Finance
Finesy Pty Ltd ACN: 648 359 022 trading as Finaxe Finance (“we”, “us” or “the Company”) is committed to protecting your privacy.
At www.finaxefinance.com.au (“this site”), we understand the importance of keeping your personal information secure and confidential. This Privacy Policy explains how we collect, manage, protect and use your personal information.
This Privacy Policy forms part of, and is subject to, our Website Terms of Use.
We Care About Your Privacy
-
We will never rent, trade, or sell your email address.
-
We will never publicly display your personal information.
-
We are committed to safeguarding your data at all times.
Australian Privacy Principles
We comply with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (“APPs”), which regulate how personal information must be handled in Australia.
What Is Personal Information?
Personal information may include:
-
Your name and date of birth
-
Residential or business address
-
Phone and mobile numbers
-
Email address
-
Bank account or credit card details (for billing purposes)
-
Computer and connection information
-
Any other information you provide to us
Payment Information
All payments made through this site are processed securely by trusted third-party payment providers.
Unless you expressly consent, we do not have access to your full payment details. We only receive the necessary information required to process orders and provide services (such as your name and billing address).
How We Collect Personal Information
We only collect information necessary to operate our business effectively.
Information You Provide
We may collect personal information when you:
-
Complete an online enquiry form
-
Apply for finance services
-
Submit documentation
-
Contact us via email or phone
-
Participate in promotions or marketing campaigns
-
Register for updates or newsletters
IP Addresses
We may collect Internet Protocol (IP) addresses for security, fraud prevention and system administration purposes.
Cookies
This site uses cookies to enhance your experience.
Cookies help us:
-
Remember your preferences
-
Improve website functionality
-
Assist with online applications
-
Display relevant information and updates
You can disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Cookies
Some third-party services may use cookies, including:
-
Google Analytics (for website performance insights)
-
Google Ads
-
Social media platforms such as Facebook, LinkedIn, or Instagram
These providers operate under their own privacy policies.
How We Use Your Information
Your personal information may be used to:
-
Verify your identity
-
Process finance applications
-
Communicate with you
-
Conduct credit and fraud checks
-
Improve our services
-
Meet legal and regulatory obligations
-
Send relevant updates or promotional materials
You may opt out of marketing communications at any time.
Disclosure of Personal Information
We may share your information with trusted third parties, including:
-
Credit providers
-
Credit reporting agencies
-
Professional advisers (accountants, auditors, lawyers)
-
IT service providers
-
Government or regulatory authorities (as required by law)
We take reasonable steps to ensure these organisations protect your information.
Access to Your Information
You may request access to the personal information we hold about you.
Requests should be directed to our Privacy Officer via email or post. We will respond as quickly as reasonably possible.
In certain circumstances, access may be declined where permitted by law. If this occurs, we will provide reasons.
Correcting Your Information
If your personal information is inaccurate, incomplete, or outdated, please contact us and we will promptly update it.
Storage and Security
We take reasonable precautions to protect your information from misuse, loss, unauthorised access or disclosure.
Security measures include:
-
Secure servers
-
Firewalls and antivirus protection
-
Password protection
-
Secure document handling procedures
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
Re-Marketing
We may use Google Ads or Facebook re-marketing services to display relevant advertisements to previous visitors.
These platforms may use cookies or tracking technologies in accordance with their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in accordance with legal requirements. The updated version will always be available on this website.